Inasmuch, some people like to talk about their problems/ vent it out, others prefer to keep it inside. People who avoid discussing their issues with others do that for reasons best known for them. One major reason why they don’t like talking about their troubles is the rise of rumour-mongers.
Rumour mongers are known to make things worse. There is a saying; a problem shared is a problem half-solved. I think it’s a problem shared with the right person that really makes it half solved and not just with anybody.
You see somebody feeling low
Talk to them, help them see the light.
Let your words/idea be the reason they will want to stand up again after sobbing.
A word can save
A word can heal